Terms and conditions of sale

1. Purpose

These terms govern the sale of apéro pieces by 123Apéro to consumers located in the European Union. Prices are shown in euros, all taxes included, with 21% VAT. The Depot, in Zonhoven, prepares and ships orders on our behalf.

2. Orders and payment

Sales are not open: no order is accepted and no payment is requested on this site. Ordering and payment arrangements will be described here before opening.

3. Delivery

Delivery costs are shown in the cart before the order is confirmed. Delivery lead times will be shown here once they have been measured.

4. Right of withdrawal

You have 14 days from receipt of your order to withdraw, without having to give a reason. To do so, send us an unambiguous statement, for example the model form below, at bonjour@123apero.com. You then return the items within 14 days of your statement. We refund the sums paid, including standard delivery costs, at the latest 14 days after being informed of your decision. We may defer the refund until we receive the items or proof that they have been sent. The direct cost of return is yours.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

• To 123Apéro, Rue de la Paille 12, 1000 Bruxelles, Belgium, bonjour@123apero.com:
• I hereby give notice that I withdraw from the contract for the sale of the goods below:
• Ordered on / received on:
• Consumer's name:
• Consumer's address:
• Consumer's signature, only if notified on paper:
• Date:

5. Personalised pieces

The right of withdrawal does not apply to pieces made to your instructions, nor to clearly personalised pieces (engraving, marking). The quote states which.

6. Disputes

Belgian law applies, without depriving you of the mandatory provisions of the country where you live. Before any proceedings, write to us at bonjour@123apero.com.